Admiral Group Phone Numbers and Emails

Toll-Free Number:

  • (877) 218-7865
    Office in Henrico, VA, United States (Elephant)
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Customer Service:

  • (877) 764-8679
    Office in Henrico, VA, United States (Apparent)
  • +1 902 406 3200
    Office in Halifax, Canada


  • +44 333 220 2062
    Office in Cardiff, United Kingdom

Admiral Group Emails:

Customer Service
FTI Consulting
Press Inquiries
Is this your business?

Contact Information

Admiral Group Website:

Admiral Group Help Center:

Corporate Office Address:

Admiral Group Plc
David Street
Cardiff, Cardiff CF10 2EH
United Kingdom

Admiral Group Customer Service Reviews

2.3 / 5
To register my new kuga car

iam not very happy as they can't find my new car details can't insurance have to wait for log sheets

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Bear Jsw
stars-rating stars-rating stars-rating stars-rating stars-rating

A very helpful customer service agent dealt with my call regarding my new claim well done ! I have no hesitation recommending Admiral

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How Good is Admiral Group's Customer Service?

Nyjae Cxr
Nyjae Cxr
Feels Satisfied | Sep 15, 2023

At least I spoke to someone

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Rylin Zzj
Rylin Zzj
Feels Disappointed | Sep 03, 2023

Never will I go back to Admiral. Absolutely pathetic. Website kept crashing so I could not deal with what I needed to so had to call. I have never repeatedly answered the same questions as much as I did yesterday and I have 5 children, who Admiral kept telling me I didn't . An hour and 45 minutes and still couldn't get as answer. Swit hed to Hastings Direct now when I said everything once, online piece of ***

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Reet Zpp
Reet Zpp
Feels Neutral | Aug 27, 2023

Good once I found a number to ring

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Jakoby Pqa
Jakoby Pqa
Feels Disappointed | Aug 01, 2023

Got all different reps each time I phoned and was not impressed with wait etc and no customer care

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Sumaya Fjp
Sumaya Fjp
Feels Satisfied | Jul 26, 2023

Great really happy

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Zacheriah Tug
Zacheriah Tug
Feels Disappointed | Jul 22, 2023

Long hard call keeping my on hold for a long tme

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Summary of Admiral Group Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Admiral Group?

Product/ Service Question:

  • “To discuss my insurance”
  • “Insurance policy”
  • “Car insurance enquiry”

Activation/ Cancellation Question:

  • “To renew my insurance”
  • “To cancel my cover”
  • “Cancelling”

Payments and Charges Question:

  • “Payments”
  • “Payment enquiry”
  • “Change payment date”

Request for Information Question:

  • “Check my travel insurance”
  • “Policy questions”
  • “Inquiry, to find my details for my home and contents insurance, can I speak to someone please”

Return/ Replace Question:

  • “Change date of insurance”
  • “Change my policy”
  • “To change my policy”

Account Question:

  • “Reset password”
  • “Trying to sort out bank account numbers so i can pay my renewal cost for my car insurance.”
  • “Why have you taken money from my account”

Cards Question:

  • “Change bank card details.”
  • “I need the green card”

Staff Question:

  • “Customer service”

Website/ Application Question:

  • “Website keeps crashing and i need insurance”

Refund Question:

  • “Refund”

Other Question:

  • “Upgrade policy”
  • “My policy”
  • “Sunil dugi”


Related Companies

Admiral, Elephant Insurance Services, Elephant Uk, Compare com, Qualitas Auto


Admiral Group is a car insurance provider. The company was founded in 1993. Its headquarters is based in Cardiff, United Kingdom. Admiral Group has operations in the United States, France, Spain, and Italy. There are also offices in India and Canada. The company’s brands are,, Elephant car insurance, Gladiator van insurance, and Qualitas Auto car insurance. It specializes in long-term operations. The company supports Welsh communities and charities. Admiral Group sponsors Welsh Rugby Union, Chapter Arts Centre, Swansea Road Safety Patrol, and Admiral Young Driver. Starting from September 2004 the company is represented on the London Stock Exchange. It got the Great Place to Work awards.

Admiral Group reviews and complaints

Admiral Group is ranked 71 out of 1598 in Insurance category

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